Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email, or by registering on our site, or by other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to translate text or make a payment.
In order to use this website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest or are using.
We request information from you on our order form. To use this service from us, you must provide contact information (like name and email address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.
Confidentiality, Your Content in our Service
Any content you submit to Pairaphrase LLC will remain confidential and will not be indexed by any search engines nor shared with any third parties. Neither Pairaphrase LLC nor Microsoft claim ownership of the content you submit to the Service. Your content remains your content. Pairaphrase LLC and Microsoft do not control, verify, or endorse the content that you, and other customers or others submit to the Service. Pairaphrase does not return any translations (no trace) to Microsoft, Google or any third parties.
You hereby grant to Pairaphrase LLC and its affiliates, the right to keep a copy of and use the content you submitted to the Service, for the exclusive purpose of improving the Service. Pairaphrase LLC will not otherwise disclose the content to a non-affiliated third party, except in presenting the results from the Service on the Application and where required by law. Improving the Service will include Pairaphrase LLC and, occasionally, Microsoft and/or Google using your and other customer’s submissions to derive statistical and quantitative information about the text being translated, in order to help build and apply appropriate models to optimize your translation experience.
You may opt-out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address given on our website:
We take industry-standard precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. We use SSL encryption to protect the confidentiality of your personal information. Pairaphrase LLC does not store credit card information in its systems. All purchase and payment fulfillment are provided by Stripe.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.
The computers/servers in which we store personally identifiable information are managed by Amazon Web Services. For more information on Amazon’s security measures please visit http://aws.amazon.com/security/. Automatic translations are prepared using the Microsoft Translator API and the Google Translate API. These are secure, paid, no trace services for automatic translation solutions.
Pairaphrase has physical and technological safeguards in place to protect personal information as required by HIPAA security rules. Electronic data is transmitted securely using the highest level of encryption. Pairaphrase provides full data encryption at rest. Only the minimum number of employees have access to your data. Pairaphrase does not store any data physically. All electronic data is continuously backed up and 3rd party monitoring software is enabled to alert Pairaphrase of any breach or malicious activity.
Except as otherwise required by law, Pairaphrase shall use PHI in compliance with 45 C.F.R. § 164.504(e). Furthermore, Pairaphrase shall use PHI solely for Covered Entity’s benefit and only for the purpose of performing services for Covered Entity.
Pairaphrase shall make available to the United States Department of Health and Human Services or its agents, its internal practices, books, and records relating to the use and disclosure of PHI received from, created, or received by Pairaphrase on behalf of Covered Entity for the purpose of determining Covered Entity’s compliance with the Confidentiality Requirements or the requirements of any other health oversight agency, in a time and manner designated by the Secretary.
In the unlikely event of a data breach, Pairaphrase will notify all users, including Covered Entities, without unreasonable delay, and in no event later than the earlier of the maximum of time allowable under applicable law or three (3) business days after Pairaphrase discovers such HIPAA Breach.